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The Uptime Plan

Fixed-cost maintenance and service for your D6 Labs system. One monthly fee covers warranty and service calls so you can focus on operations, not repairs.

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How It Works

The Uptime Plan is our fixed-cost maintenance plan for customers who purchase their D6 Labs system. For one predictable monthly fee, we keep your system running.

Full Warranty

Your equipment is covered for as long as you maintain the plan. If something fails, we repair or replace it — no additional charge.

Service Calls Included

Need a technician on site? Service visits are covered under the plan for anything other than damage caused by customer negligence.

One Fixed Monthly Fee

No surprise repair bills. No hourly service charges. Budget one amount each month and know your maintenance costs are covered.

Complete Coverage

What's Covered

The Uptime Plan covers the service and warranty portion of your D6 Labs system so you never have to worry about unexpected maintenance costs.

  • Equipment Repair & Replacement

    If a device fails, we repair or replace it at no additional cost. Parts and labor are included.

  • On-Site Service

    When a site visit is needed, our technicians come to you. No trip charges, no hourly billing — it's covered.

  • Priority Support

    Uptime Plan customers receive priority access to our engineering support team for troubleshooting and assistance.

  • Preventive Maintenance

    We proactively monitor your system health and address issues before they become problems.

Equipment Warranty

On-Site Service Calls

Parts & Labor

Priority Support

Straightforward Terms

Simple Annual Renewal

We designed the Uptime Plan to be simple and fair. The plan renews annually, and you always have a window to opt out.

  • Annual Renewal

    The plan runs on a one-year term and automatically renews each year so there's no lapse in your coverage.

  • 90-Day Cancellation Window

    You may cancel within 90 days of your renewal date. No penalties, no hassle — simply notify us and coverage ends at the close of the current term.

  • Transparent Pricing

    Your monthly rate is set upfront based on your system size. No hidden fees, no escalating charges.

1 yr

Renewable Term

Auto-renews annually

90-Day Window

to cancel at each renewal

Why Choose the Uptime Plan?

Predictable Costs

No surprise repair invoices. One fixed monthly amount covers all warranty and service expenses so you can budget with confidence.

Maximize Uptime

With service calls included, there's never a reason to delay a repair. Issues get resolved quickly because there's no cost barrier to calling for help.

Peace of Mind

Your system is covered. If something breaks, we fix it. Focus on running your operations and let us handle the maintenance.

"Knowing that a single monthly payment covers everything — warranty, parts, service calls — lets us budget accurately and never worry about unexpected maintenance costs."

D6 Labs Customer

Municipal Water Utility

Protect Your Investment

Contact us to add the Uptime Plan to your D6 Labs system.

Call 1-844-365-8647
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Built & Supported in the USA

All D6 Labs' products are designed and built by our team of engineers and technicians in the heartland of the USA. We do not outsource any part of our business so when you need support, you are talking directly to the people who design and build our product. We maintain stock on all parts so a replacement is just a phone call away.

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Tell us about your project and we'll get back to you promptly.